Refund policy

RETURNS

ALL RETURN HAVE TO GO THROUGH OUR RETURN SYSTEM: https://return.shipmondo.com/quratee-returns

We accept a return for a store credit, exchange of size, exchange of item & refunds. Please ensure your return meets the below requirements:

• The item is unworn and in original condition with all the tags still attached
• The item is packaged back into the original bag
• The item must be returned within 14 days of delivery date
• The item has absolutely no marks or stains
• The item does not have any odor (including deodorant, perfume, body odor or washing powder)

All return costs are to be covered by the customer.
New shipments for an exchange of size/item will be paid by customer.

Faulty items will be reviewed by the team once processed in our returns portal and if accepted, we will not cover the return costs. 

QURATEE reserves the right to reject returns beyond the return period limit, or items which are not in the original condition in which they were received. If this is the case, the package will be simply returned back to the customer and any shipping costs involved will not be covered by QURATEE.

For all other enquiries please email Qurateeagency@gmail.com